We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support. This includes: • Personal Information: Name, email address, phone number, company information, and payment details • Account Information: Username, password, profile information, and account preferences • Usage Data: Information about how you use our platform, including templates accessed, courses completed, and features utilized • Technical Data: IP address, browser type, device information, and cookies • Communication Data: Messages, feedback, and support requests you send to us

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send technical notices, updates, security alerts, and support messages • Respond to your comments, questions, and customer service requests • Monitor and analyze trends, usage, and activities in connection with our services • Detect, investigate, and prevent fraudulent transactions and other illegal activities • Personalize your experience and deliver content relevant to your interests • Comply with legal obligations and enforce our terms of service

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances: • Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or servicing you • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction • Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or the public • With Your Consent: We may share information with your explicit consent

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encryption of data in transit and at rest using industry-standard protocols • Regular security assessments and vulnerability testing • Access controls and authentication mechanisms • Employee training on data protection and privacy • Incident response procedures and breach notification protocols • Regular backups and disaster recovery procedures However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information: • Access: Request a copy of the personal information we hold about you • Correction: Request correction of inaccurate or incomplete information • Deletion: Request deletion of your personal information • Portability: Request transfer of your data to another service • Restriction: Request limitation of how we process your information • Objection: Object to certain types of processing • Withdrawal of Consent: Withdraw consent where processing is based on consent To exercise these rights, please contact us using the information provided below.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include: • Account Information: Retained while your account is active and for a reasonable period thereafter • Usage Data: Retained for up to 3 years for analytics and service improvement • Payment Information: Retained as required by law and for accounting purposes • Communication Data: Retained for up to 2 years for customer service purposes • Legal Requirements: Information may be retained longer if required by law or to resolve disputes You may request deletion of your account and associated data at any time through your account settings or by contacting us directly.

We use cookies and similar tracking technologies to enhance your experience on our platform: • Essential Cookies: Required for basic platform functionality • Performance Cookies: Help us understand how visitors interact with our platform • Functional Cookies: Remember your preferences and settings • Marketing Cookies: Used to deliver relevant advertisements You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including: • Standard Contractual Clauses approved by relevant authorities • Adequacy decisions where applicable • Other appropriate safeguards as required by law We are committed to protecting your information regardless of where it is processed or stored.

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately, and we will take steps to remove such information from our records.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by: • Posting the updated policy on our platform • Sending you an email notification • Displaying a prominent notice on our website Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, please contact us: Email: privacy@primlytics.com Address: 123 Data Avenue, Tech City, USA Phone: +1 (555) 123-4567 We will respond to your inquiry within 30 days of receipt.